Frequently Asked Questions

What is the return policy?
If you receive a damaged, defective, or wrong item, you can request a return or replacement within 7 days of delivery. The product must be unused and in its original packaging. Contact our support team with your order details to start the return process.

How can I get a free random product?
Customers can participate in our monthly giveaway by purchasing any product and creating an account on our store. Every month, one customer is randomly selected to receive a free product as a thank-you for shopping with us. The winner is chosen after 30 days and contacted directly.

When will I get my order?
Orders are processed within 3–5 business days. Delivery usually takes 10–15 business days, depending on your location. You will receive tracking details once your order has been shipped.

How much does shipping cost?
We offer free shipping on all orders, with no minimum purchase required.