Shipping policy

Thank you for shopping at Pet World USA. We are committed to delivering your order quickly and safely.

Processing Time
All orders are processed within 15-20 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time
After processing, orders are typically delivered within 7–12 business days within the United States. Delivery times may vary depending on your location and external factors such as weather or carrier delays.

Shipping Cost
We offer Free Standard Shipping on all orders above $35 within the United States.

Incorrect Address
Please make sure your shipping address is correct before completing your order. Pet World USA is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to resolve the issue.

Contact Us
If you have any questions about your order or shipping, please contact our support team at:
Email: support@petworldusa.store

We appreciate your trust in Pet World USA and look forward to serving you and your pets